Shipping policy

Shipping Policy

Thank you for shopping with Reads & Art. We are committed to ensuring your order is carefully packaged and delivered as safely and efficiently as possible.

Processing Times

All orders are processed within 2–5 business days. During new collection launches, promotions, or peak periods, processing times may be slightly longer. If there is a significant delay, we will contact you using the email address provided at checkout.

Shipping

We ship worldwide.

Shipping costs are calculated at checkout based on your delivery location and selected shipping method.

Once your order has been dispatched, you will receive a confirmation email with tracking information (where available).

Please note that delivery times are estimates and may vary depending on your location, customs processing, carrier delays, weather conditions, or other circumstances beyond our control.

International Orders

International customers may be required to pay customs duties, import taxes, VAT, or other fees imposed by their country’s customs authorities. These charges are the responsibility of the customer and are not included in the purchase price or shipping costs.

We are unable to mark orders as gifts or declare a lower value on customs forms.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. We are not responsible for delays, lost packages, or additional shipping costs resulting from incorrect or incomplete addresses provided at checkout.

If you notice an error in your shipping address, please contact us as soon as possible. We will do our best to update your order before it is dispatched, but we cannot guarantee changes once processing has begun.

Lost or Delayed Parcels

If your parcel has not arrived within the estimated delivery timeframe, please contact us and we will assist you in working with the shipping carrier to locate your package.

Reads & Art is not responsible for delays caused by customs, postal services, or courier companies once an order has been shipped.

Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery with your order number and photographs of both the product and the packaging. We will work with you to resolve the issue as quickly as possible.

If you have any questions regarding your order or shipping, please contact us and we’ll be happy to help.